Viewing E-Mail History

You can view the history of all emails originating from ReCPro under 'Setup' -> 'E-Mail' -> 'E-Mail History'.

1. Created Date From - First date used in grid filter

2. Created Date Thru - Last date used in grid filter.

3. Created By - Staff member who created email. Leave blank to display ALL users.

4. Sent to Email - Fitter by the 'Sent Address'. Leave blank for all.

5. Sent From Email - Filter by the originating email address Leave blank for all.

6. Status - Current state of email.

• Sent - Successfully sent to email server for delivery.
• Pending - Sent to email server queue and waiting to be picked up.
• Error - Rejected by email server.  Emails with this status have not been sent and will not re-attempt.

7. Refresh - Refreshes grid after an adjustment to the filter.

8. Created Date - Date when email was created in RecPro.

9. Created By - Name of RecPro account used to create e-mail. (Staff login)

10. Subject - Email subject line.

11. Status - See definition above.

12. Sent Date - Date and time email was sent by email server.

13. Sent From - Sent from address.

14. Scheduled - Date and time email was scheduled to be sent to email server.

15. Print Grid - Opens print preview window.  Can also be used to export the grid.

16. View Message - Displays whichever email is highlighted in the grid.

17. View Attachment - When pressed while an email attachment file name is highlighted in the grid a preview of this attachment will open.

Note:  This report shows the last 7 days of history by default.  You can increase this up to 30 days under 'Setup' -> 'System Defaults' -> 'Default Setup' -> 'Receipts / E-Mail'.  E-mail is purged from the database after this time and can not be retrieved afterwards.